Challenge:
Community Resiliency

Overview

This challenge is focused on building strong, resilient communities by fostering more inclusion and connection for New York City youth, seniors, and immigrants where they live, learn, work, and play. Creating opportunities for these constituencies to be included and physically and socially connected results in stronger, deeper support networks, which are critical to building resilient communities for all. How then might we use data and technology to create opportunities for New York City youth, seniors, and immigrants to feel included and socially and physically connected in their daily lives?

Pain Points

The following pain points were themes that emerged in our listening sessions with youth, seniors, and immigrants and the social practitioners and city organizations that serve them:

  • Economic instability
  • Lack of local support system
  • Feelings of isolation
  • Difficulty engaging with government
  • Cultural assimilation
  • Language barriers

Additional Resources

OneNYC Plan
OneNYC 2016 Progress Report
NYC Department of Youth and Community Development Annual Report 2015
NYC Department for the Aging Annual Plan Summary 2016
NYC Department of City Planning’s The Newest New Yorkers
NYC Population Reports
NYC Open Data – Social Services

Mentors

Greg Drapeau
Greg Drapeau
Strategic Account Executive, Appnovation
Simon Mok
Simon Mok
Lead Consultant, Appnovation
Scott Weiss
Scott Weiss
Product Director, AREA 17
Florence Capinding
Florence Capinding
Senior Program Manager, Big Brothers Big Sisters NYC
Jessica Foss
Jessica Foss
Enrollment Specialist, Former Big Sister, Big Brothers Big Sisters NYC
Mayela Calderon
Mayela Calderon
Community Outreach Coordinator, Big Brothers Big Sisters NYC
Christian Noske
Christian Noske
Partner, BMW i Ventures
Taina Evans
Taina Evans
Coordinator for Older Adult Services, Brooklyn Public Library
Alana Farkas
Alana Farkas
Web Developer, Bureau Blank
Alex Kaufman
Alex Kaufman
Senior Designer, Bureau Blank
Ellery Mann
Ellery Mann
Designer, Bureau Blank
Genevieve Gaudet
Genevieve Gaudet
Product & Partnerships Lead, Bureau Blank
Jeffrey Miranda
Jeffrey Miranda
Project Manager, Bureau Blank
John Kester
John Kester
President, Bureau Blank
Kristen Demaline
Kristen Demaline
Senior Content Strategist, Bureau Blank
Allie Mahler
Allie Mahler
Founder & Program Designer, Community x Design
Adam Garner
Adam Garner
Campaigns Manager, DoSomething.org
Aki Zapata
Aki Zapata
Campaigns Associate, DoSomething.org
Joe Kent
Joe Kent
Software Engineer, DoSomething.org
Luke Patton
Luke Patton
Product Designer, DoSomething.org
Kevin Gessner
Kevin Gessner
Staff Software Engineer, Etsy Inc.
Josh Knowles
Josh Knowles
Founder, Frescher-Southern, Ltd.
Dara Adams
Dara Adams
Northeast Regional Director, FWD.us
Deirdre Shannon
Deirdre Shannon
Deputy National Organizing Director, FWD.us
Noelle Francois
Noelle Francois
Executive Director, Heat Seek NYC
Blake Arnold
Android Developer, Intersection
Kevin Green
Kevin Green
Product Owner, Intersection
Nick Colvin
Product Manager, Intersection
Chris Henry
Chris Henry
NYC Technologist, IssueVoter
Georges Clement
Georges Clement
Cofounder, JustFix NYC
Micah Boster
Micah Boster
COO, Kaptyn
Alexandra Meis
Alexandra Meis
Co-founder & Chief Product Officer, KinVolved
Deena Patel
Deena Patel
Analyst, Mayor’s Office of Data Analytics
Julie Ae Kim
Julie Ae Kim
Community Organizer, Mayor’s Office of Immigrant Affairs
Sara Martin
Sara Martin
Immigrant Education and Workforce Program Manager, Mayor’s Office of Immigrant Affairs
Adrienne Schmoeker
Adrienne Schmoeker
Senior Project Manager – Open Innovation, Mayor’s Office of Technology and Innovation
Edgar Patrick Landas
Edgar Patrick Landas
Tech Solutions Manager, Mayor’s Office of Tech & Innovation
Zenovia Earle
Zenovia Earle
Director of Public Affairs, NYC Department for the Aging
Preeti Birla
Preeti Birla
Director of Community Outreach & Partnerships, NYC Department of Education iZone
Sharmila Shah
Sharmila Shah
Data Manager, NYC Department of Health & Mental Hygiene
Felipe Flores
Felipe Flores
User Experience Assistant Director at NYC’s Gov Lab & Studio at DoITT
Devon Braunstein
Devon Braunstein
Program Manager, Regulatory Reform, NYC Department of Small Business Services
Leah Yudin
Leah Yudin
Program Manager, Regulatory Reform, NYC Department of Small Business Services
Carlene Pinto
Carlene Pinto
Immigration Campaign Manager, New York Immigration Coalition
Murad Awawdeh
Murad Awawdeh
Director of Political Engagement, New York Immigration Coalition
Ayesha Kiani
Ayesha Kiani
Head of Business Development, Overlap
Emma McDonald
Emma McDonald
Art Director, Purpose
Jess McGhee
Jess McGhee
Senior Visual Designer, Purpose
Joonas Vitranen
Joonas Vitranen
Senior Designer, Purpose
Matt Allison
Matt Allison
Campaigner, Purpose
Oliver Ree
Oliver Ree
Lead User Experience Designer, Purpose
Rodrigo Camarena
Rodrigo Camarena
Strategy Director, Purpose
Ankaj Patidar
Ankaj Patidar
Software Development Manager, Queens Library
Christopher Carvey
Christopher Carvey
Director of Interactive Customer Experience, Queens Library
Dawn Mastoridis
Dawn Mastoridis
National Marketing Director, ReServe
Laura Traynor
Laura Traynor
Director, ReServe
Diosdado Gica
Diosdado Gica
Chief Program Officer, SAGE
Laura Dobrzynski-Gessner
Laura Dobrzynski-Gessner
Product Manager, Squarespace

competition launch

Competition Launch: Open for Submissions

NYC BigApps 2017 officially launches and is open for submissions.
Check out the Official Rules, Terms, and Conditions for eligibility requirements.

Introduction To Challenges (Inspire + Define)

This kick-off workshop
will introduce participants to the BigApps 2017 challenge topics and overview
the design process we’ll be using throughout the workshop series. From this session,
participants will learn how to define their challenge area, get inspiration around
the challenge topic, and scope the research phase for product development.

Workshop: Research & Understand (Discover)

In this session, we will apply a human-centered and empathic
approach to design research and ethnography in order to
deeply understand unmet user needs. Some of these activities
will include user and subject matter expert interviews, as
well as observations and secondary research. Participants will
come away with an understanding of the core principles of design
research.

Workshop: Synthesize Research (Discover)

In this session, we will identify patterns across qualitative and quantitative data sets.
We’ll explore open source data & reports, interpret qualitative data from our interviews
and learn data visualization techniques. From there, we’ll generate insights to
highlight the opportunities for initial product concept direction.

Workshop: Understand The Constraints (Design)

From here we’ll begin a series of rapid and iterative brainstorming
processes that will lead us through prototyping and ideation.
This session will focus on using the research from the previous
weeks to start making design decisions and scoping product prototypes.

Workshop: Ideation & Prototype Building (Design)

At this stage of the workshop series, we’ll “build to think.” We’ll
rapidly prototype our concepts in order to get a better sense of how
it more tangibly supports the needs of our users. This will
be an opportunity for teams to get early stage feedback
from a variety of experts, mentors, and community members.

Workshop: Prototype Testing (Test)

In this workshop, we will live-test our prototypes with users
and subject matter experts. We will incorporate users into
the design process through this co-creation session and
rapidly learn how to better the product functionality and design.
We will also focus on different methods for gathering feedback
outside of the workshop.

Workshop: Learnings & Iterations (Refine)

At this point of the workshop series, we will focus on next
steps and making it real. We’ll practice storytelling to get
to the “why” behind the prototype, build a business case for
the product, and practice pitching concepts to our key stakeholder
groups. Participants and teams will come away with a practiced
pitch and evaluative framework to submit to the BigApps 2017 Challenge.

Submission Deadline

All solutions must be submitted by 11:59 PM EST on the due date.

Final Pitch Day & Winner Announcement

Finalists pitch their solutions to BigApps judges at a public event and
NYC BigApps 2017 winners will be announced.

See Full Timeline

Resources