Overview

This challenge is focused on providing New York City youth, seniors, and immigrants with better access to information in order to make more informed decisions for their daily lives (i.e. at home, at work, at school, in public). Having access to accurate, timely, and user-friendly information is critical to being able to make independent choices, and proactively address one’s own needs. How might we use data and technology to improve access to information to ensure New York City youth, seniors, and immigrants can make informed decisions and take action in their daily lives?

Pain Points

The following pain points were themes that emerged in our listening sessions with youth, seniors, and immigrants and the social practitioners and city organizations that serve them:

  • Lack of access to updated information
  • Navigating resources
  • Coordination amongst service providers
  • Lack of educational opportunities
  • Technology barriers related to ease of use and training
  • Data literacy
  • Language barriers

Additional Resources

OneNYC Plan
OneNYC 2016 Progress Report
NYC Department of Youth and Community Development Annual Report 2015
NYC Department for the Aging Annual Plan Summary 2016
NYC Department of City Planning’s The Newest New Yorkers
NYC Population Facts
NYC Service Directory

Mentors

Christian Noske
Christian Noske
Partner, BMW i Ventures
Preeti Biria
Preeti Biria
Director of Community Outreach & Partnerships, NYC DOE iZone
Diosdado Gica
Diosdado Gica
Chief Program Officer, SAGE
Georges Clement
Georges Clement
Cofounder, JustFix NYC
Noelle Francois
Noelle Francois
Executive Director, Heat Seek NYC
Laura Traynor
Laura Traynor
Director, ReServe
Dawn Mastoridis
Dawn Mastoridis
National Marketing Director, ReServe
Taina Evans
Taina Evans
Coordinator for Older Adult Services, Brooklyn Public Library
Christopher Carvey
Christopher Carvey
Director of Interactive Customer Experience, Queens Library
Ankaj Patidar
Ankaj Patidar
Software Development Manager, Queens Library
Dara Adams
Dara Adams
Northeast Regional Director, FWD.us
Deirdre Shannon
Deirdre Shannon
Deputy National Organizing Director, FWD.us
Allie Mahler
Allie Mahler
Founder & Program Designer, Community x Design
Scott Weiss
Scott Weiss
Product Director, AREA 17
John Kester
John Kester
President, Bureau Blank
Genevieve Gaudet
Genevieve Gaudet
Product & Partnerships Lead, Bureau Blank
Alana Farkas
Alana Farkas
Web Developer, Bureau Blank
Alex Kaufman
Alex Kaufman
Senior Designer, Bureau Blank
Kristen Demaline
Kristen Demaline
Senior Content Strategist, Bureau Blank
Ellery Mann
Ellery Mann
Designer, Bureau Blank
Jeffrey Miranda
Jeffrey Miranda
Project Manager, Bureau Blank
Devon Braunstein
Devon Braunstein
Program Manager, Regulatory Reform, NYC Department of Small Business Services
Leah Yudin
Leah Yudin
Program Manager, Regulatory Reform, NYC Department of Small Business Services
Adrienne Schmoeker
Adrienne Schmoeker
Senior Project Manager - Open Innovation, Mayor’s Office of Technology and Innovation
Simon Mok
Simon Mok
Lead Consultant, Appnovation
Greg Drapeau
Greg Drapeau
Strategic Account Executive, Appnovation
Josh Knowles
Josh Knowles
Founder, Frescher-Southern, Ltd.
Deena Patel
Deena Patel
Analyst, Mayor’s Office of Data Analytics
Carlene Pinto
Carlene Pinto
Immigration Campaign Manager, New York Immigration Coalition
Murad Awawdeh
Murad Awawdeh
Director of Political Engagement, New York Immigration Coalition
Alexandra Meis
Alexandra Meis
Co-founder & Chief Product Officer, KinVolved
Micah Boster
Micah Boster
COO, Kaptyn
Ayesha Kiani
Ayesha Kiani
Head of Business Development, Overlap
Chris Henry
Chris Henry
NYC Technologist, IssueVoter
Edgar Patrick Landas
Edgar Patrick Landas
Tech Solutions Manager, Mayor's Office of Tech & Innovation
Laura Dobrzynski-Gessner
Laura Dobrzynski-Gessner
Product Manager, Squarespace
Jessica Foss
Jessica Foss
Enrollment Specialist, Former Big Sister, Big Brothers Big Sisters NYC
Mayela Calderon
Mayela Calderon
Recruitment, Big Brothers Big Sisters NYC
Julie Ae Kim
Julie Ae Kim
Community Organizer, Mayor’s Office of Immigrant Affairs
Kevin Green
Kevin Green
Product Owner, Intersection
Florence Capinding
Florence Capinding
Senior Program Manager, Big Brothers Big Sisters NYC
Kevin Gessnet
Kevin Gessner
Staff Software Engineer, Etsy Inc.
Sara Martin
Sara Martin
Immigrant Education and Workforce Program Manager, Mayor’s Office of Immigrant Affairs
Oliver Ree
Oliver Ree
Lead User Experience Designer, Purpose
Jess McGhee
Jess McGhee
Senior Visual Designer, Purpose
Joonas Vitranen
Joonas Vitranen
Senior Designer, Purpose
Rodrigo Camarena
Rodrigo Camarena
Strategy Director, Purpose
Matt Allison
Matt Allison
Campaigner, Purpose
Emma McDonald
Emma McDonald
Art Director, Purpose
Sharmilla Shah
Sharmilla Shah
Data Manager, NYC Department of Health & Mental Hygiene
Nick Calvin
Product Manager, Intersection
Blake Arnold
Android Developer, Intersection
Zenovia Earle
Director of Public Affairs, NYC Department for the Aging

competition launch

Competition Launch: Open for Submissions

NYC BigApps 2017 officially launches and is open for submissions. Check out the Official Rules, Terms, and Conditions for eligibility requirements.

Introduction To Challenges (Inspire + Define)

This kick-off workshop will introduce participants to the BigApps 2017 challenge topics and overview the design process we’ll be using throughout the workshop series. From this session, participants will learn how to define their challenge area, get inspiration around the challenge topic, and scope the research phase for product development.

Workshop: Research & Understand (Discover)

In this session, we will apply a human-centered and empathic approach to design research and ethnography in order to deeply understand unmet user needs. Some of these activities will include user and subject matter expert interviews, as well as observations and secondary research. Participants will come away with an understanding of the core principles of design research.

Workshop: Synthesize Research (Discover)

In this session, we will identify patterns across qualitative and quantitative data sets. We’ll explore open source data & reports, interpret qualitative data from our interviews and learn data visualization techniques. From there, we’ll generate insights to highlight the opportunities for initial product concept direction.

Workshop: Understand The Constraints (Design)

From here we’ll begin a series of rapid and iterative brainstorming processes that will lead us through prototyping and ideation. This session will focus on using the research from the previous weeks to start making design decisions and scoping product prototypes.

Workshop: Ideation & Prototype Building (Design)

At this stage of the workshop series, we’ll “build to think.” We’ll rapidly prototype our concepts in order to get a better sense of how it more tangibly supports the needs of our users. This will be an opportunity for teams to get early stage feedback from a variety of experts, mentors, and community members.

Workshop: Prototype Testing (Test)

In this workshop, we will live-test our prototypes with users and subject matter experts. We will incorporate users into the design process through this co-creation session and rapidly learn how to better the product functionality and design. We will also focus on different methods for gathering feedback outside of the workshop.

Workshop: Learnings & Iterations (Refine)

At this point of the workshop series, we will focus on next steps and making it real. We’ll practice storytelling to get to the “why” behind the prototype, build a business case for the product, and practice pitching concepts to our key stakeholder groups. Participants and teams will come away with a practiced pitch and evaluative framework to submit to the BigApps 2017 Challenge.

Submission Deadline

All solutions must be submitted by 11:59 PM EST on the due date.

Final Pitch Day & Winner Announcement

Finalists pitch their solutions to BigApps judges at a public event and NYC BigApps 2017 winners will be announced.

See Full Timeline

Resources